When customers invest in a premium appliance brand like Hisense, they expect more than just advanced technology — they expect reliability, care, and support long after the purchase. Across Pakistan, Hisense has built a strong reputation not only for its innovative products but also for its trusted after-sales service network, ensuring customers experience comfort, performance, and peace of mind at every step.
Through its official service partner, Smart Climate Solutions Pvt Ltd, Hisense has established authorized after-sales service centers in major cities nationwide. These centers are equipped with certified technicians, genuine spare parts, and a customer-first approach — ensuring quick, transparent, and reliable service for homes and businesses alike.
- Karachi – The Hub of Hisense Service Excellence
Why Karachi Leads the Way
As Pakistan’s largest city and economic hub, Karachi is home to thousands of Hisense users — from households using air conditioners and refrigerators to offices and commercial facilities relying on Hisense systems.
What the Hisense Service Center Offers
The official Hisense after-sales service center in Karachi, managed by Smart Climate Solutions Pvt Ltd, provides a complete range of support:
- Installation and setup of air conditioners and appliances
- Routine maintenance and system performance checks
- Repair of refrigerators, washing machines, and LED TVs
- Replacement of genuine spare parts
- Warranty claim handling and service contracts
Why Karachi Customers Trust Hisense
With a trained team of service professionals, a dedicated customer helpline, and same-day visit options, Hisense ensures fast, dependable service across Karachi — from Clifton and Gulshan to DHA and North Nazimabad.
- Lahore – Hisense’s Center of Cooling and Comfort
Hisense in the Heart of Punjab
Lahore’s extreme summers and growing demand for energy-efficient air conditioning make Hisense one of the most trusted brands in the region. The Hisense after-sales service center in Lahore serves both residential and commercial customers, ensuring continuous comfort throughout the year.
Services Available in Lahore
Hisense’s Lahore service team offers:
- Air conditioner installation, repair, and gas refilling
- Chiller maintenance for offices and institutions
- Refrigerator and freezer servicing
- Preventive maintenance contracts
- 24/7 emergency repair support
The Hisense Advantage in Lahore
Customers in Lahore benefit from Hisense’s quick response times, transparent pricing, and professional technicians, all coordinated by Smart Climate Solutions Pvt Ltd — ensuring that service quality remains consistent across every corner of the city.
- Islamabad – Premium Service for a Premium Market
Excellence in the Capital
As Pakistan’s capital city, Islamabad demands high standards — and Hisense delivers. From the city’s modern homes to government buildings and corporate offices, Hisense’s after-sales team supports customers with unmatched precision and professionalism.
What the Service Center Covers
Hisense’s Islamabad center provides:
- Expert installation of air conditioners and HVAC systems
- Preventive maintenance visits for optimal energy efficiency
- Fast troubleshooting and repairs
- Smart appliance support, including IoT-connected models
- Warranty registration and genuine spare parts replacement
Why Islamabad Chooses Hisense
Hisense’s commitment to quality, punctuality, and customer satisfaction perfectly aligns with Islamabad’s modern lifestyle and focus on reliability.
- Faisalabad – Industrial Strength, Reliable Service
Hisense in Pakistan’s Textile Capital
Faisalabad’s mix of industrial, commercial, and residential customers rely heavily on reliable cooling and home appliances. Hisense’s after-sales center here, supported by Smart Climate Solutions Pvt Ltd, provides robust and responsive service for all product lines.
Services in Faisalabad
The Hisense service network offers:
- Maintenance for commercial air conditioning units
- Household AC and refrigerator repairs
- System upgrades and optimization
- Replacement of parts and filters
- Technical consultation for large installations
Trusted by Businesses and Homes
Hisense’s fast response and professional handling make it the preferred choice for factories, offices, and homeowners in Faisalabad who need continuous comfort and minimal downtime.
- Multan – Reliable Support for a Hot Climate
The Challenge of Multan’s Weather
Multan experiences some of Pakistan’s highest temperatures, making dependable cooling systems essential. Hisense’s after-sales service center in Multan ensures that customers enjoy consistent comfort, even during extreme heatwaves.
Services Provided
The Hisense Multan service team specializes in:
- Air conditioner installation and maintenance
- Cleaning and gas refilling
- Refrigerator repair and performance checks
- On-site diagnostic and troubleshooting services
- Preventive maintenance contracts for homes and offices
The Hisense Promise
With dedicated service personnel and genuine parts availability, Hisense ensures rapid response and reliable performance across the Multan region.
- Peshawar – Expanding Hisense’s Reach in Khyber Pakhtunkhwa
Bringing Global Quality to Northern Pakistan
Hisense continues to expand its footprint in Peshawar and surrounding areas, ensuring that customers in Khyber Pakhtunkhwa have direct access to authorized after-sales support.
Services Available
Hisense’s Peshawar service center provides:
- Full installation support for new products
- Cooling system and chiller maintenance
- Appliance repair and optimization
- Energy efficiency inspections
- 24-hour support hotline access
Local Service, Global Standards
Every technician in Peshawar is trained under Hisense’s global service guidelines, ensuring international quality with local accessibility.
- Quetta – Reliable Care for Every Climate Condition
Service Beyond the Mountains
Quetta’s unique climate conditions — with cold winters and hot, dry summers — require appliances that can perform under diverse environments. Hisense’s service team in Quetta provides both cooling and heating system support, ensuring year-round comfort.
Key Services Offered
- Repair and maintenance of Hisense air conditioners and heaters
- Inspection of ventilation systems
- Spare parts replacement and upgrades
- Technical assistance for smart home integration
Hisense’s after-sales commitment extends even to remote regions, ensuring customers across Balochistan enjoy world-class service.
- Hyderabad – Fast, Friendly, and Local
Strengthening Service in Sindh
As one of Sindh’s key cities, Hyderabad has seen rapid growth in Hisense product installations. The after-sales service center ensures customers in the region receive prompt technical support without needing to rely on distant urban centers.
Services Available
Hisense’s Hyderabad team handles:
- Routine servicing and filter cleaning
- Electrical repairs and component replacements
- AC and refrigerator installation
- Customer education on maintenance practices
This local presence enhances trust and makes Hisense a dependable household name in Hyderabad.
- Gujranwala, Sialkot & Sargodha – Expanding Accessibility
Hisense continues to strengthen its network in Punjab’s growing cities, including Gujranwala, Sialkot, and Sargodha. These regions are rapidly adopting Hisense’s energy-efficient products for both homes and businesses.
Each city has dedicated service coverage teams, managed under Smart Climate Solutions Pvt Ltd, offering:
- Same-day maintenance visits
- Spare part replacements
- AC and refrigerator installation
- Service contracts for corporate clients
This expanding network demonstrates Hisense’s long-term vision to provide accessible, high-quality support across Pakistan.
- The Smart Climate Solutions Network — Powering Hisense’s After-Sales Success
Behind every successful Hisense service center in Pakistan stands Smart Climate Solutions Pvt Ltd — the official partner managing nationwide operations.
The company’s centralized service management system ensures that every customer, regardless of city, receives the same level of professionalism, care, and reliability.
Their approach includes:
- Centralized parts distribution: Ensuring genuine spare parts availability across Pakistan.
- Training and certification: Continuous skill development for service engineers.
- Digital service tracking: For transparent updates and accountability.
- Customer-first culture: Focused on satisfaction, not just repair.
This combination of international quality and local efficiency makes Hisense one of the most service-oriented brands in Pakistan’s appliance industry.
- Benefits of Choosing Hisense Official Service Centers
Customers who rely on Hisense’s official service network enjoy several unique advantages:
- Certified Technicians: Trained under Hisense global service standards.
- Genuine Spare Parts: Ensuring reliability, safety, and warranty protection.
- Fast Response Time: Quick turnaround for service requests.
- Warranty & Maintenance Support: Hassle-free claim handling.
- Transparent Pricing: Clear, upfront service costs with no hidden charges.
These features make Hisense not just a product brand — but a complete service experience built on trust and commitment.
- Expanding Service Coverage Across Pakistan
Hisense, with Smart Climate Solutions Pvt Ltd, is continuously expanding to cover more urban and rural areas in Pakistan. Upcoming service points and mobile service units will soon reach smaller towns and industrial zones, ensuring that no customer is left behind.
This expansion aligns with Hisense’s global vision: “Technology for Everyone, Service for Every Home.”
Frequently Asked Questions (FAQ)
- Which cities in Pakistan have official Hisense after-sales service centers?
Hisense offers official service centers in Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, and several expanding locations like Sialkot and Gujranwala. - Who manages Hisense’s after-sales service in Pakistan?
All Hisense after-sales operations in Pakistan are managed by Smart Climate Solutions Pvt Ltd, the brand’s authorized partner. - Can I get Hisense service in smaller cities or rural areas?
Yes. Hisense is expanding through regional teams and mobile service units to cover more towns and rural locations across Pakistan. - What types of appliances are covered under Hisense’s after-sales service?
The service covers air conditioners, refrigerators, washing machines, LED TVs, and other Hisense appliances, both residential and commercial. - Are repairs and replacements done with genuine Hisense parts?
Absolutely. Only original Hisense spare parts are used to ensure safety, reliability, and warranty protection for every customer.